In addition to the statutory warranty we, Sinn Spezialuhren GmbH, Wilhelm-Fay-Straße 21, 65936 Frankfurt am Main, also provide a manufacturer's warranty on material and manufacturing defects for the watch 203 ARKTIS.
The warranty period is two years.
The warranty period is calculated from the invoice date.
Our warranty is applicable worldwide.
If you wish to make a warranty claim, we shall repair the watch for you at no additional cost.
Warranty claims are excluded in the event of damage caused by:
Please inform us - Sinn Spezialuhren GmbH, by phone +49 (0) 69/97 84 14-400 or email firstname.lastname@example.org - as soon as you are aware of the potential warranty claim so as to avoid consequential damages. In order to approve the warranty, we will need the watch and proof of purchase (invoice) with a detailed description of the damage.
In the event of a warranty claim, we shall bear the costs of sending and returning the watch as well as the transport risk, provided that the transport is carried out by the transport company specified by us and the watch has been securely packaged. Please contact us by phone +49 (0) 69/97 84 14-400 or email email@example.com. Otherwise, you as the customer shall bear the costs of the shipment and the transport risk.
Any costs incurred for customs duties, import duties and other fees incurred when the watch is returned to the recipient country must be borne by the recipient.
We provide this warranty in addition to your existing statutory rights in the event of defects. These rights are not restricted by the warranty and they can be exercised free of charge.
The 203 ARKTIS chronograph is our first diving watch to feature Temperature Resistance Technology. This means that it is guaranteed to run and function reliably even at exceptionally low temperatures.
This watch passed its Arctic endurance test on the wrist of extreme diver Mario M. Weidner – with flying colours! The 203 ARKTIS survived not only all the dives in the icy water of the Arctic Ocean, also sessions in the sauna on-board of the research vessel. However, the true test of the watch's quality lay in coping with the extreme temperature fluctuations between those found in the water (freezing point) and those on land (up to –25 °C) which represents a real challenge for a watch worn outside a thermal diving suit.
Each individual piece the diving watch 203 ARKTIS undergoes function testing by Sinn at a temperature range between –45°C and +80°C, which is very unusual for mechanical watches.