In addition to the statutory warranty we, Sinn Spezialuhren GmbH, Wilhelm-Fay-Straße 21, 65936 Frankfurt am Main, also provide a manufacturer's warranty on material and manufacturing defects for the watch 356 Sa PILOT UTC.
The warranty period is two years.
The warranty period is calculated from the invoice date.
Our warranty is applicable worldwide.
If you wish to make a warranty claim, we shall repair the watch for you at no additional cost.
Warranty claims are excluded in the event of damage caused by:
Please inform us - Sinn Spezialuhren GmbH, by phone +49 (0) 69/97 84 14-400 or email firstname.lastname@example.org - as soon as you are aware of the potential warranty claim so as to avoid consequential damages. In order to approve the warranty, we will need the watch and proof of purchase (invoice) with a detailed description of the damage.
In the event of a warranty claim, we shall bear the costs of sending and returning the watch as well as the transport risk, provided that the transport is carried out by the transport company specified by us and the watch has been securely packaged. Please contact us by phone +49 (0) 69/97 84 14-400 or email email@example.com. Otherwise, you as the customer shall bear the costs of the shipment and the transport risk.
Any costs incurred for customs duties, import duties and other fees incurred when the watch is returned to the recipient country must be borne by the recipient.
We provide this warranty in addition to your existing statutory rights in the event of defects. These rights are not restricted by the warranty and they can be exercised free of charge.
We have made sophisticated refinements to the models in our 356 series, which are designated by the suffix Sa.
The tastefully dimensioned case with a diameter of 38.5 mm has a fine satinized finish and gives an impression of high-quality, elegant functionality. Connoisseurs will immediately notice another subtle detail: the high-domed sapphire crystal glass used in the series has the same profile as the acrylic glass in the basic model. This sophistication has its price: in a complex process, the glass must be ground out of a solid blank with a thickness of five millimeters, with five different radii of curvature. The result not only preserves the classic look of these pilot's chronographs, but the glass is also more solid, stronger and more resistant than a simple, flat-ground alternative.
The anti-reflective coating on both sides facilitates accurate reading of the distinctively designed dial even under extreme lighting conditions. We have also enhanced the back of the watch: a sapphire crystal glass back affords a fascinating view of the interior. This is intentional, as the movement has been exquisitely decorated with a tasteful finish and blued screws.