In addition to the statutory warranty we, Sinn Spezialuhren GmbH, Wilhelm-Fay-Straße 21, 65936 Frankfurt am Main, also provide a manufacturer's warranty on material and manufacturing defects for the watch EZM 9 TESTAF.
The warranty period is three years.
The warranty period is calculated from the invoice date.
Our warranty is applicable worldwide.
If you wish to make a warranty claim, we shall repair the watch for you at no additional cost.
Warranty claims are excluded in the event of damage caused by:
Repairs or attempted repairs which were not carried out by us or our authorised partners. A list of authorised partners can be found in the Sales and Service Partners menu on our website www.sinn.de.
Signs of wear and tear, especially on straps
The use of force (blows, knocks, impact)
Loss of your waterproof watch’s water resistance is also excluded 24 months from the date of purchase.
Please inform us - Sinn Spezialuhren GmbH, by phone +49 (0) 69/97 84 14-400 or email firstname.lastname@example.org - as soon as you are aware of the potential warranty claim so as to avoid consequential damages. In order to approve the warranty, we will need the watch and proof of purchase (invoice) with a detailed description of the damage.
In the event of a warranty claim, we shall bear the costs of sending and returning the watch as well as the transport risk, provided that the transport is carried out by the transport company specified by us and the watch has been securely packaged. Please contact us by phone +49 (0) 69/97 84 14-400 or email email@example.com. Otherwise, you as the customer shall bear the costs of the shipment and the transport risk.
Any costs incurred for customs duties, import duties and other fees incurred when the watch is returned to the recipient country must be borne by the recipient.
We provide this warranty in addition to your existing statutory rights in the event of defects. These rights are not restricted by the warranty and they can be exercised free of charge.
Designed as instruments for professional use, our pilot watches must satisfy extremely high requirements when it comes to reliability and performance. In order to satisfy these requirements, this mission timer was tested and certified by Aachen University of Applied Sciences in accordance with the technical standard for pilot watches (Technischer Standard Fliegeruhren – TESTAF). This ensures that the EZM 9 TESTAF is qualified for professional use as a pilot watch to the highest level and is evidenced with a certificate and the TESTAF quality seal on the dial.
Other features increasing the application quality of this pilot watch include the case, which is made of high-strength titanium. This particularly lightweight, extremely high-strength material offers great wearer comfort due to its non-allergenic properties. The surface of the case has also been hardened using TEGIMENT Technology, making it especially scratch-resistant. Additional Ar-Dehumidifying Technology guarantees enhanced functional reliability and freedom from fogging, while Temperature Resistance Technology ensures functional reliability from minus 45 °C up to 80 °C. Another special feature is the pilot’s bezel. This has a captive connection to the case and boasts a bezel insert made of high-quality sapphire crystal glass.
The information on the mechanical movement corresponds to the current production situation in Frankfurt am Main. Due to technical changes, it may happen in individual cases that stock items of our sales partners deviate from this information. (further Information)