In addition to the statutory warranty we, Sinn Spezialuhren GmbH, Wilhelm-Fay-Straße 21, 65936 Frankfurt am Main, also provide a manufacturer's warranty on material and manufacturing defects for the watch U1 DS.
The warranty period is two years.
The warranty period is calculated from the invoice date.
Our warranty is applicable worldwide.
If you wish to make a warranty claim, we shall repair the watch for you at no additional cost.
Warranty claims are excluded in the event of damage caused by:
Improper use
Repairs or attempted repairs which were not carried out by us or our authorised partners. A list of authorised partners can be found in the Sales and Service Partners menu on our website www.sinn.de.
Signs of wear and tear, especially on straps
The use of force (blows, knocks, impact)
Please inform us - Sinn Spezialuhren GmbH, by phone +49 (0) 69/97 84 14-400 or email kundendienst@sinn.de - as soon as you are aware of the potential warranty claim so as to avoid consequential damages. In order to approve the warranty, we will need the watch and proof of purchase (invoice) with a detailed description of the damage.
In the event of a warranty claim, we shall bear the costs of sending and returning the watch as well as the transport risk, provided that the transport is carried out by the transport company specified by us and the watch has been securely packaged. Please contact us by phone +49 (0) 69/97 84 14-400 or email kundendienst@sinn.de. Otherwise, you as the customer shall bear the costs of the shipment and the transport risk.
Any costs incurred for customs duties, import duties and other fees incurred when the watch is returned to the recipient country must be borne by the recipient.
We provide this warranty in addition to your existing statutory rights in the event of defects. These rights are not restricted by the warranty and they can be exercised free of charge.
The U1 DS model, limited to 500 pieces, is a very special timepiece in our range. The diving watch owes this to its dial, which we have grinded with an irregular, decorative pattern. As a result, the wearer enjoys an exciting play of colours as the base material on some parts of the dial reflects different nuances of light. Every watch is therefore a unique piece – the impression achieved on the dial during the machining process can never be repeated. The design still allows for perfect readability – thanks to the striking form and minimalist display.
Alongside these optical characteristics, the watch also boasts high-quality technical features. The case and crown are made of high-strength seawater-resistant German Submarine Steel, which enjoys outstanding non-magnetic properties. The surface of the case and the captive diver’s bezel with minute ratcheting have also been hardened with TEGIMENT Technology, leaving them especially scratch-resistant.
The U1 DS guarantees reliability and precision, even under extreme conditions. The DNV has verified and certified the U1 DS’s pressure resistance to a diving depth of 1,000 metres and its temperature resistance and functionality in accordance with the European diving equipment standards.