In addition to the statutory warranty we, Sinn Spezialuhren GmbH, Wilhelm-Fay-Straße 21, 65936 Frankfurt am Main, also provide a manufacturer's warranty on material and manufacturing defects for the watch EZM 1.
The warranty period is two years.
The warranty period is calculated from the invoice date.
Our warranty is applicable worldwide.
If you wish to make a warranty claim, we shall repair the watch for you at no additional cost.
Warranty claims are excluded in the event of damage caused by:
Please inform us - Sinn Spezialuhren GmbH, by phone +49 (0) 69/97 84 14-400 or email firstname.lastname@example.org - as soon as you are aware of the potential warranty claim so as to avoid consequential damages. In order to approve the warranty, we will need the watch and proof of purchase (invoice) with a detailed description of the damage.
In the event of a warranty claim, we shall bear the costs of sending and returning the watch as well as the transport risk, provided that the transport is carried out by the transport company specified by us and the watch has been securely packaged. Please contact us by phone +49 (0) 69/97 84 14-400 or email email@example.com. Otherwise, you as the customer shall bear the costs of the shipment and the transport risk.
Any costs incurred for customs duties, import duties and other fees incurred when the watch is returned to the recipient country must be borne by the recipient.
We provide this warranty in addition to your existing statutory rights in the event of defects. These rights are not restricted by the warranty and they can be exercised free of charge.
Even the very first Sinn watches, from the beginning of the 1960s, were famously designed for extraordinary types of usage. The development of mission timers is every bit as extraordinary. Originally designed for people for whom precise, quick time measurement can mean the difference between life and death – for special units in the police and Federal Border Guard. Mission timers have been reduced to an absolute minimum, ensuring optimum readability and perfect time measurement.
One unique feature catches the eye right away – the screw-fastened crown of the EZM 1 lies on the side of the solid pure titanium case facing away from the wrist. The protected push-pieces are ideally positioned so they can be started and stopped using your right thumb. We also came up with an innovative solution for the inner mechanisms of the EZM 1 to respond to the challenges at hand. To ensure the reliable function of the time display under even the most extreme conditions, we use SINN special oil as well as components individually selected according to their tolerances. This ensures the reliable function of the EZM 1 in conditions ranging from –20°C to +70°C. A safety bonus that can make all the difference.