Our international partners generally offer on-site service. However, should they be unable to provide a certain service, they will organise the safe dispatch and return of the Sinn watch to our manufactory in Germany. Please be aware that our partners will wait until they have a sufficient number of Sinn watches before they post a shipment, in order to keep transport costs and customs duties to a minimum. This will increase the processing time.
It is possible as well to drop your Sinn watch off directly at our customer services office in Frankfurt am Main, Germany. If possible, please use our order form for this. Please make a note of our opening times. In Germany you can also leave your Sinn watch with one of our authorised dealers.
Alternatively, you can send your Sinn watch to us directly. You will be required to cover the postage costs for the delivery and return shipment, which vary depending on the country. To do this, please follow these instructions:
Sinn Spezialuhren GmbH
65936 Frankfurt am Main
We look forward to assisting you with your order.
We provide a warranty on repairs. Further information can be found in the warranty statement.