Consumers’ Right of Revocation

1. Right of withdrawal for consumers for the purchase of goods (watches, accessories, etc.)

Withdrawal instructions

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without providing a reason.

The withdrawal period is fourteen days from the day on which you or a third party other than the carrier designated by you has taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Sinn Spezialuhren GmbH, Wilhelm-Fay-Straße 21, 65936 Frankfurt am Main, telephone: +49 (0)69 978414-0, email: info@sinn.de) of your decision to withdraw from this contract by means of a clear statement (e.g. email or a letter sent by post). You may use the attached template withdrawal form, although this is optional.

You can also exercise your right of withdrawal online at Revocation Form. If you use this online function, we will promptly send you a confirmation of receipt on a durable medium (e.g. by e-mail) with information about the content of the withdrawal declaration as well as the date and time of its receipt.

When notification stating that you wish to exercise your right of withdrawal is sent within the withdrawal period, this is sufficient to meet the cancellation deadline.

Consequences of revocation

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs within the European Union and the European Economic Area (with the exception of any additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract.

For deliveries to countries outside the European Union and the European Economic Area, we will, in the event of a withdrawal, reimburse only the value of the goods. Customs duties, import VAT, as well as incurred transport and forwarding charges (including delivery costs) will not be reimbursed and may be deducted from the refund amount or – if invoiced to us at a later date – subsequently charged to you.

We will use the same means of payment for this reimbursement that you used in the original transaction, unless otherwise expressly agreed upon with you. In no case will you incur any fees as a result of such reimbursement. We may withhold reimbursement until the goods have been returned to us or until you have supplied evidence of having sent back the goods, whichever comes first.

You must send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the date on which you notify us that you have withdrawn from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from any handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

The right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for the production of which an individual selection or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

2. Right of withdrawal for consumers for services (overhaul, repair, retrofitting or reconditioning, etc.)

The following right of withdrawal is only applicable to consumers in relation to the distance selling of goods when ordering services:

Withdrawal instructions

Right of withdrawal

Consequences of revocation

If you withdraw from this contract, we will reimburse all payments we have received from you, including delivery costs (with the exception of additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive your notification of withdrawal from this contract. We will use the same means of payment for this reimbursement that you used in the original transaction, unless otherwise expressly agreed upon with you. In no case will you incur any fees as a result of such reimbursement.

If you have requested that the services begin during the withdrawal period, you must pay us an appropriate amount corresponding to that proportion of the services already provided up to the point at which you notify us of the exercise of your right of withdrawal with respect to this contract, in relation to the total amount of the services covered by the contract.

The right of withdrawal expires in the case of a contract for the provision of services if we have performed the service in full and only started to perform the service after you had given your express consent and, at the same time, confirmed that you are aware that you lose your right of withdrawal upon complete fulfilment of the contract by us.

3. Template revocation form for consumers

(If you would like to withdraw from the contract, please complete this form and send it back.)

E-mail: info@sinn.de:

I/We (*) hereby revoke the contract concluded by me/us (*) relating to the purchase of the following goods (*)/provision of the following service (*)

Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if paper communications are used)
Date

(*) Delete as appropriate.