The official Sinn Spezialuhren online shop

Consumers’ Right of Revocation

1. Consumers’ right of revocation for the purchase of goods (watches, accessories, etc.)

The following right of revocation is only applicable to consumers in relation to the distance selling of goods:

Revocation instructions

Right of revocation

You have the right to withdraw from this contract within fourteen days of conclusion without the need for explanation. The revocation period is fourteen days from the day on which you, or any third party designated by you who is not the carrier, takes possession of the goods.

To exercise your right of revocation, you must inform us (Sinn Spezialuhren GmbH, Wilhelm-Fay-Straße 21, 65936 Frankfurt am Main, telephone: +49 (0)69 978414-0, e-mail: info@sinn.de) of your decision to withdraw from this contract by means of a clear statement (e.g. e-mail or a letter sent by post). You may use the attached template revocation form for this purpose, although its use is not compulsory.

Sending notification stating that you wish to exercise your right of revocation within the revocation period is sufficient to meet the cancellation deadline.

Consequences of revocation

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs within the European Union and the European Economic Area (with the exception of any additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract.

For deliveries to countries outside the European Union and the European Economic Area, we will, in the event of a withdrawal, reimburse only the value of the goods. Customs duties, import VAT, as well as incurred transport and forwarding charges (including delivery costs) will not be reimbursed and may be deducted from the refund amount or – if invoiced to us at a later date – subsequently charged to you.

We will use the same means of payment for this reimbursement that you used in the original transaction, unless otherwise expressly agreed upon with you. In no case will you incur any fees as a result of such reimbursement. We may withhold reimbursement until the goods have been returned to us or until you have supplied evidence of having sent back the goods, whichever comes first.

You must send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the date on which you notify us that you have withdrawn from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from any handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

The right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for the production of which an individual selection or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

2. Consumers’ right of revocation for services (inspection, repair, retrofitting or reconditioning, etc.)

The following right of revocation is only applicable to consumers in relation to the distance selling of goods when ordering services:

Revocation instructions

Right of revocation

The revocation period is fourteen days from the date of concluding the contract.

Sending notification stating that you wish to exercise your right of revocation within the revocation period is sufficient to meet the cancellation deadline.

Consequences of revocation

If you withdraw from this contract, we will refund all payments that we received from you, including shipping costs (except for additional costs that may arise if you choose a mode of shipment other than the most cost-efficient standard mode of shipment that we offer), without delay and at least within fourteen days from the day we received the notification of withdrawal from this contract. We will use the same method of payment for reimbursement that you used in the original transaction, unless otherwise expressly agreed upon with you; you shall not be charged any fees for reimbursement.

If you requested that the services should start during the revocation period, you have to pay us a reasonable amount corresponding to the portion of the services already provided up to the date on which you inform us about exercising the right of revocation with respect to this contract, in proportion to the total amount of the services covered by the contract.

The right of revocation shall lapse in the case of a contract for the provision of services if the business owner has provided the service in full and had started to perform the service only after the consumer had given their explicit consent and, at the same time, confirmed that they are aware that they lose their right of revocation when the business owner has performed the contract in full.

3. Template revocation form for consumers

(If you would like to withdraw from the contract, please complete this form and send it back.)

To
Sinn Spezialuhren GmbH
Wilhelm-Fay-Straße 21
65936 Frankfurt am Main, Germany

E-mail: info@sinn.de:

I/We (*) hereby revoke the contract concluded by me/us (*) relating to the purchase of the following goods (*)/provision of the following service (*)

Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if paper communications are used)
Date

(*) Delete as appropriate.